I called them to get a quote before I actually signed with a competitor. Demetreis Clemons came out as a representative for this company he gave me great information that I needed to make a informed decision and provided excellent customer service, personalized to fit my needs just excellent.
My name is Roosevelt Hudson and i felt drive to reach out to your company and let you know of the extruordinary experience I was blessed to be apart of. October 5, 2020 a representative of Roofing Pro pulled up in front of my home and got out; he introduced himself as Demetreis Clemons and the company he worked with. Then he begin to go to work on assessing my total roofing needs, and at the wnd of his assessment I was left confident and pleased the the Winston-Salem #1 roofing company was "my choice!"
Demetris was very professional. Great attitude very knowledgeable about the work I give him a 5 Star.
Happy with the new gutters installed by Roofing-Pro. Chris Love and team got it done quickly, and more important done correctly. 💯
It was more than professional, I felt like family! I had the best person to mediate with, Chris Love! He's the one that put all the puzzle pieces together for me. Big THANKS Roofing Pro!
Jeremy Arthur is extremely knowledgeable and customer oriented. Always professional and outgoing with his customer interactions and shows that he knows how to provide a great product and the service to back it up!
Jeremy Author Was an great worker SPEEDY JOB and was very knowledgeable would recommend him anytime
Jeremy Arthur was prompt, professional, thorough, and friendly. He rocks!
Katie Jo Icenhower
Jeremy Arthur is very knowledgeable and is very nice. I would highly recommend him.
Jermey helped me get a great price on a top of the line ROOF
Jeremy Arthur is very knowledgeable and dependable. He is a great guy to have on your team!!
Jeremy Arthur is very helpful and knowledgeable about the services provided, offers free estimates and also always going out of his way to make sure his customers is taken care of. Jeremy is a hard worker and will make sure everything is done right. would strongly recommend Jeremy Arthur and Roofing Pro for all your home needs and repairs. 🙂
Jeremy Rampage Arthur very good work
Jemery author was hard worker On time and very nice on the job would use this service and worker anytime
Jeremy Arthur may be the most polite young man I've ever met. And his caring and honesty makes you feel it in the heart. Not only will I let him do any repairs on my roof I would trust him on anything I needed done. If you are searching for the Best in the Business you have to ask for Jeremy Arthur at Roofing-Pro.
Jeremy Arthur is such a nice guy. Very professional and did such a good job repairing my roof. I will always let him handle any issues I have from here on out because I know I can trust him to do the job well. Thanks again!!
EDIT: Mike the Supervisor returned my call and answered all my concerns. The 750 vents will be installed next week. That was a misunderstanding. The drip edges were installed on the north and south facing edges, not the east-west edges. Apparently, the drip edges aren't for edges with gutters? I was confused about what the pipe boot is for and Mike assured me that the bathroom vent would not be an issue with regards to air flow in my attic.Five-star review. Would recommend.First, the pros:+ Sales Rep Demetri was a bit terse at first, but had good follow-thru and was easy to communicate with.+ The price for the material and labor on our roof was very competitive.+ Good communication after-transaction / before-project commenced.+ The crew just wrapped up installation about 30 minutes ago. They worked very fast. They re-did the whole roof in about five hours.+ They repaired and installed the chimney flashing, as was included in the scope of work.+ The loan agency they work with to finance a portion of the expenses seems fine.+ They did not run into any unexpected cost overruns or need for more lumber than was included in the bid.+ They removed that ugly satellite dish from the top of our roof at no additional cost to the bid.The cons:- They didn't install the 750 vents that we agreed upon. I even made sure to point this out to the field supervisor Mike while work was underway that we had 750 vents in the bid. *big disappointment*- They didn't install the drip edges that were in the bid. A drip edge goes over the OSB but under the shingle at the edge of the roof to help ensure water drips away from the osb. I inspected the edges after but all there is is the same old flashing. No drip edge. *big disappointment*- They didn't hook up the pipe boot to the bathroom vent as was agreed upon. *big disappointment*- They didn't install the soffit vents that were in the bid. To be fair: Mike clarified that the soffit vents would be installed next week, but it's still a little disappointing because that's another day that there will be someone working on the roof.- They left some unused material on top of my wife's garden. (See image).- The crew just took off without asking or saying goodbye. Not asking for a song and dance routine, but just a quick verification/Q&A so I can ask them why they didn't install the 750s or install the pipe boot.Overall: Frankly, I'm a bit upset. I would change my review to a 5-star if they corrected my big disappointments.
Thank you roofing pro for your great work and customer service. You all sent Demetreis out and he was amazing. He took his time with my wife and I. He explained everything about the installation process and had great product knowledge! The crew was just as amazing and clean during after the work was done. I look forward to calling roofing-pro when we are ready to do our Windows! I definitely will ask for Demetreis again as well! Thanks roofing pro!
Have done a lot of work with companies through my years, hands down Roofing Pro is 110% top quality in and out!! Chris Love has always went above and beyond for our family and our home needs. If you need anything just give him a call. He's as real and honest as they come. Thank you all at RP !!
The owner of this company is very friendly and all about customer service. I did have a problem with some things and Matt called me and made sure everything was done correctly to my roof. Very nice and every thing looks great. So if you need a roof repair call them, hard working And customer service is worth it. Thanks again
I am extremely happy with Roofing Pro. I live in a small town and I couldn't find anyone to put a new roof on my house with the stipulations my mortgage company has. Roofing Pro called and put all of my anxiety to rest. Not only did they put on a beautiful roof they helped me deal with my difficult mortgage company as well. I would/will recommend Roofing-Pro to everyone who needs roof work. Truly the blessing I needed.Thank you So Much Roofing-ProTracy Queen
I live in a 100 year old Sears and Roebuck house with the original tin top on it. To our surprise there were shingles under the tin. The team started the job led by Eric the crew leader. Eric and the crew worked through 93 to 98 degree day without stopping. They are an amazing bunch of guys. 5 stars on everything. I would recommend this business to anyone. Also Peter their salesman was great too. Thanks guys
Absolutely top notch roofing crew! Very happy with the work they performed and will be using them again!
We are very happy we chose Roofing-Pro for our new roof . Demetreis Clemons was great in helping us to achieve this goal. He was open and honest about all information and gave us all we needed to make our decision. Thank you Demetreis and Roofing-Pro.
I have been working with roofing-pro for about a year now and they are my go to professionals. I refer all my clients to roofing-pro because I know they will be taken care of in a timely manner They just completed a job for my mother who had a roof leak. I only want the best for my clients, that’s why I choose roofing-pro!
Charlotte and the team at roofing pro solved my leak and painted my shutters. Well done Charlotte and Roofing-Pro.William RankinKing, NC
We have used Roofing-Pro for our own house and for my mother's house. Chris Love bent over backwards to accommodate our individual needs (scheduling, etc.), and to truly listen to what we had to say. His advice was sound, and he showed patience and understanding as he went above and beyond what was required. The respect and personal care/concern that he showed my elderly mother - in so many ways - won her praise and touched her heart, and greatly impressed family members as well. We appreciate Chris and Roofing-Pro, and would not hesitate to recommend them to others. Oh, Jeremy installed gutter guards for us - he was great!!
At the recommendation of a housing professional I used Roofing Pro for the pressure wash and staining of a deck. The work was completed quickly and for a fair price. I got two estimates for the work and Roofing Pro was right in line. There was an instance of slight miscommunication that was resolved quickly and without question. Matt is extremely responsive and professional. I would have no problem recommending them to family or friends
Holly was professional, prompt, and helpful. After having zero help from other companies, she was a welcome relief. After contacting her, her crew had a roof patch up within 48 hours and my new roof was completed within three weeks. I will definitely use their company for additional work. Holly is the best!
Great service! It was quick, good quality work, and all my issues and concerns were addressed. highly recomend!
Chris Love is very professional, honest, and true to his word. He came out, gave us aQuote, starting within the next wee. They totally stripped our old roof off, took bad wood off, replaced by shingles that are beautiful all within 2 days. We also purchased a big picture window which has taken less than 3 hours to replace the 2 side by side with a slide picture window. Any issues or questions, I texted or called Chris Love and he fixed it within that day. Love it!!!
I'm a Real Estate agent in the piedmont. Roofing Pro is my go to for all my client's roofing needs. They are very responsive and knowledgeable. Their employees are experienced and professional. They are a good value and work with insurance companies when needed. Give them a call today!
Charlotte at Roofing-Pro was very helpful in leading us through the process of replacing our roof, explaining the details and financing options, etc. She was very friendly and took care of all our concerns and questions. We recommend Charlotte and Roofing-Pro very highly. The workers did a great job on the roof and bathroom repairs. They were very efficient and professional. We are very pleased.
After two different roofing companies tried to fix the leak five different times Roofing Pro was called in. Tech crawled in the attic spotted where the leak was coming from and fixed it. Repair looks great.
Amazing experience! I had a brief conversation with Matt Sears about a leak I had in my home. He immediately went into action, found my home on an app and quickly assessed my roof.The NEXT day, Iram and a team was at my house and immediately Identified the source of the leak AND informed me of other minor leaks my home had that I had no clue (unable to access the area). He was patient, polite and very knowledgeable and made the needed repairs.I’m beyond grateful for the professionalism I experienced with Roofing Pro! Thank you Matt And Iram for quickly jumping into action and wasting no time to get my roof fixed!
Absolutely incredible work by these guys! A very reasonable price for all the work that was done!! Chris Love was a great help as well getting the crew out here asap to do the work! If I need anything else done I'm definitely going to call him!! In the photo is the addition of two gutters that are now tied into the downspout to the right. Seamless work and now no waterfall in front of the door! Call them for your next job...seriously...do it!
We just moved into our house a couple of months ago, and Roofing-Pro had given us an estimate of necessary repairs. Jeremy showed up on time and did a good job completing repairs on our roof. He was courteous and friendly and went out of his way to make sure we were satisfied.
Today I spoke with Jeremy A. He was very knowledgeable and helpful. He was very thorough and detailed. Great Job! Thank you!
Jeremy Arthur was very kind and professional when he came to our home for a roofing service call. The quality of the work was very professional. He explained what the problem was and what needed to be done. He was very knowledgeable about roofing. He told us that if we had any further problems to please not hesitate to call. We wanted to thank him for his quality of service.
Overall Thoughts: I have/had been looking for a company to replace my gutters for over a year. The gutters weren't the hard part...I also needed new soffits and facial board wrapping in conjunction with the gutters.Finally, my wife got tired of looking at our "half done" house (we had new siding done some years back) and decided that the project needed to be completed.I was connected with Matt (Owner of Roofing Pro) on Facebook but thought that they just did roofing. We sent an inquiry over about having the work done and Matt had someone come out that same week (would have been the next day but I was busy).Chris Love came out, we talked about what I wanted done. Within an hour he had an estimate in my hand.He called me that night because we hadn't discussed Gutter Guards. Of course I wanted them. He gave me two options, he actually told me that the more expensive option was great, but for my house the next step down would be all I needed. I appreciated that honesty.The crew arrived less than a week later! Guess what, they actually arrived on time!The job took a total of 3 days (not 3 full days)!Each day before they left, the crew cleaned up and used a blower to keep the property looking good.Since we are living in a COVID world, my wife and kids (along with myself) were home during the whole project. There were times where I had to leave and my wife felt comfortable with being at home while the workers were there! That might not seem like a big deal, but I have been around construction all my life and there are some crews I have seen that were just creepy! The Roofing Pro Guys were awesome and friendly.I would (and will) use Roofing Pro again!
If u don't go with these ppl ur be sorry
Good price, quick appointment time, clean and professional work. Thank you!
Juan Pinkston and his crew did an amazing job for us. Prompt, everything done as planned, on time, quick, and hard working. The end product was worth every penny. Juan was responsive and very helpful. We couldn't have asked for better!
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